Privacy Policy

Last updated

30 sep 2026

At Zeelust we respect your privacy and take the protection of your personal data seriously.

This Privacy Policy explains how we collect, use and protect personal data when you visit our website, make a reservation, contact us, submit a form, or otherwise interact with us online.

Our website is operated from the Netherlands and is intended primarily for customers in the Netherlands.

1. Who we are

Brasserie Zeelust B.V.
Trading as: Zeelust
Address: Steenweg 15, 4328 RL, Burgh-Haamstede, the Netherlands
Chamber of Commerce (KvK): 42010559
Email: info@zeelust.nl
Telephone: +31 111 651 508

For the purposes of the General Data Protection Regulation (GDPR/AVG), we are the data controller for the personal data described in this Privacy Policy.

If you have questions about how we process your personal data, you can contact us using the details above.

2. What personal data we collect

Depending on how you interact with us, we may process the following information:

Information you provide to us

For example, when you contact us or submit a form:

Name
Email address
Telephone number
Information contained in your message
Any other information you voluntarily provide

Please do not provide sensitive personal information through our website forms unless we specifically ask you to do so.

Reservation information

When you make a reservation through our reservation system, we may process information such as:

Name
Contact details
Reservation date and time
Number of guests
Special requests or comments associated with the reservation

Reservations are handled through Tebi and/or the reservation system made available through our website.

The information you provide through the reservation system is used to process and manage your reservation and to communicate with you about it.

Technical and website information

When you visit our website, certain technical information may be collected automatically, such as:

IP address
Browser and device information
Pages visited
Date and time of visits
Referring website
General information about how visitors interact with our website

Some of this information may be collected through cookies or similar technologies, subject to your consent where required by law.

3. Why we use your personal data

We process personal data for the following purposes:

Managing reservations

We use reservation information to:

Process and manage table reservations
Contact you about your reservation
Respond to reservation-related requests
Manage restaurant capacity and operations

Responding to enquiries

If you contact us or submit a form, we use your information to:

Respond to your enquiry
Follow up on your request
Provide the information or service you requested

Operating and improving our website

We use technical and, where permitted, analytics information to understand how visitors use our website and to improve its content, performance and functionality.

Website analytics

With your consent where required, we use Google Analytics to understand website usage, such as which pages are visited and how visitors interact with the website.

Google Analytics is implemented through Google Tag Manager and is configured to respect applicable consent choices.

Marketing and advertising

With your consent where required, we may use Meta technologies, such as the Meta Pixel, to measure advertising performance and understand interactions with our website.

These technologies may involve the processing of information about your device, website interactions and online activity.

4. Cookies and similar technologies

Our website uses cookies and similar technologies. Cookies are small text files that are placed on your device when you visit our website.

Some cookies are necessary for the website to function and cannot be disabled through our cookie preferences.

Other technologies, such as analytics and advertising technologies, are used only where the applicable legal requirements for consent have been met.

Our website uses a cookie consent mechanism that allows you to choose which categories of non-essential cookies and similar technologies you accept.

These may include:

Necessary / functional technologies

These technologies are required to provide requested website functionality, such as forms, reservation functionality and basic website operation.

Analytics

With your consent, we may use Google Analytics to understand how visitors use our website and to improve our services.

Marketing

With your consent, we may use Meta/Facebook technologies to measure advertising campaigns and interactions with our website.

You can change or withdraw your cookie preferences through the cookie settings available on our website.

Where required by applicable law, analytics and marketing technologies—including Google Analytics, Meta Pixel and any analytics or marketing integrations provided through the Tebi reservation widget—are activated only after the visitor has provided the relevant consent through our cookie banner.

5. Google Analytics and Google Tag Manager

We use Google Analytics to collect statistical information about the use of our website.

Google Analytics may process information such as:

Device and browser information
Approximate location information
Pages visited
Interactions with the website
Technical identifiers
Information about how you arrived at and used our website

We use Google Tag Manager to manage certain website tags and tracking technologies.

Google Consent Mode is used to communicate your consent choices to relevant Google services. Google describes Consent Mode as a mechanism that adjusts Google tag behaviour according to users' consent choices.

Where consent is required, analytics technologies are not used for their consent-dependent purposes unless you have provided the relevant consent.

For more information about Google's processing of personal data, please refer to Google's own privacy documentation.

6. Meta / Facebook

We may use Meta technologies, including the Meta Pixel, to understand how visitors interact with our website and to measure the effectiveness of advertising.

Depending on your consent choices, Meta may receive information relating to your visit to our website, such as information about your device and interactions with our website.

Where required, these technologies are activated only after you have provided the relevant consent through our cookie settings.

For more information about how Meta processes personal data, please consult Meta's privacy documentation.

7. Tebi

We use Tebi to provide online reservation functionality through our website.

When you make a reservation through the Tebi reservation widget, information such as your name, contact details, reservation details, party size, date and time of booking, and any information you provide during the reservation process may be processed in order to manage and fulfil your reservation.

Where enabled, Tebi may also provide analytics and marketing measurement functionality. This functionality can send reservation-related events to services such as Google Analytics 4 and Meta Pixel to help us understand how visitors use the reservation process and measure the effectiveness of our marketing activities.

Examples of reservation journey events may include:

Opening the reservation widget
Selecting a service
Choosing a date, time or party size
Starting the reservation process
Submitting a reservation request
Completing a reservation

These analytics and marketing features are only used where the required consent has been obtained through our cookie consent mechanism.

Tebi provides these integrations and tracking capabilities through its reservation platform. Further information about Tebi's processing of personal data can be found in Tebi's own privacy documentation.

8. Formspark

We use Formspark to process forms submitted through our website.

When you submit information through one of our forms, we determine what information is collected and why it is needed. Formspark processes that information on our behalf as a data processor.

Depending on the form, this may include:

Name
Email address
Telephone number
Message or enquiry
Other information you choose to provide

Formspark states that form submissions are processed on behalf of the website owner and that the website owner is responsible for determining the purposes and lawful basis for that processing.

Formspark states that customer form data is stored in the European Economic Area, including Ireland and Germany.

Formspark may also process technical information associated with submissions, such as IP address, browser information and referring page, for purposes including spam prevention and service security.

We do not use our website forms to intentionally collect sensitive personal data unless explicitly stated otherwise.

9. Legal bases for processing

Depending on the circumstances, we process your personal data on one or more of the following legal bases under the GDPR:

Performance of a contract

Where processing is necessary to provide a service you have requested, such as managing a reservation.

Legitimate interests

Where processing is necessary for legitimate business purposes, such as operating, securing and improving our website and services, provided that these interests do not override your rights and freedoms.

Consent

Where consent is required by law, including for certain cookies, analytics and marketing technologies.

You can withdraw consent at any time. Withdrawal of consent does not affect the lawfulness of processing that took place before you withdrew it.

Legal obligation

Where we are required to process or retain information to comply with a legal obligation.

10. How long we keep your data

We retain personal data only for as long as reasonably necessary for the purpose for which it was collected, unless a longer retention period is required or permitted by law.

For example:

Reservation information may be retained for as long as necessary to manage the reservation and related administration.
Enquiry information may be retained for as long as necessary to handle and follow up on the enquiry.
Financial and business records may be retained for the period required by applicable Dutch law.
Cookie and analytics information is retained according to the settings and retention periods applicable to the relevant services.

Where third-party providers process information on our behalf, their own applicable retention periods may also apply.

11. Sharing your personal data

We do not sell your personal data.

We may share personal data with service providers where this is necessary to operate our website and provide our services.

These may include:

Tebi
Formspark
Google
Meta
Website hosting and technology providers
IT and security providers
Professional advisers where necessary

These providers may process personal data on our behalf or, depending on the service, act as independent controllers.

We may also disclose personal data where required by law, regulation, court order or a lawful request from a competent authority.

12. International data transfers

Some of the services we use may involve the processing of personal data outside the European Economic Area (EEA).

Where personal data is transferred outside the EEA, we rely on an appropriate legal mechanism under applicable data protection law, such as an adequacy decision or appropriate contractual safeguards, where required.

Third-party providers may have their own international data-transfer arrangements. We encourage you to consult their privacy information for further details.

13. Your rights

Under the GDPR, you may have the right to:

Request access to your personal data
Request correction of inaccurate or incomplete data
Request deletion of your personal data
Request restriction of processing
Object to certain processing
Request data portability where applicable
Withdraw consent where processing is based on consent

You also have the right to lodge a complaint with a data protection supervisory authority.

In the Netherlands, this is the:

Autoriteit Persoonsgegevens

You can find information about your privacy rights on the website of the Dutch Data Protection Authority.

14. How to exercise your rights

To exercise your rights or ask a question about our use of your personal data, contact:

Brasserie Zeelust B.V.
Address: Steenweg 15, 4328 RL, Burgh-Haamstede, the Netherlands
Email: info@zeelust.nl

We may need to verify your identity before responding to certain requests.

We will normally respond to valid requests within the period required by applicable data protection law.

15. Children

Our website is not specifically directed at children.

We do not knowingly use our website to collect personal information from children for purposes unrelated to providing our restaurant services.

If you believe that a child has provided us with personal information unnecessarily, please contact us so that we can review and, where appropriate, delete the information.

16. Security

We take reasonable technical and organisational measures to protect personal data against accidental loss, unauthorised access, alteration or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

17. Changes to this Privacy Policy

We may update this Privacy Policy from time to time, for example when our website, services, technology or legal requirements change.

The latest version will always be published on this page, with the date of the latest update shown at the top.

18. Contact

If you have questions about this Privacy Policy or how we handle personal data, please contact us: